Excellence Girls Academy is committed to safeguarding and promoting the wellbeing of all of its students and staff both in school and online.

We make keeping our students safe a priority by delivering regular training for our staff on how to protect our students. We complete strong recruitment checks on all prospective staff and vet all speakers who visit the school. We also complete regular health and safety checks of our building, grounds and equipment.

We take steps to educate staff, children and parents/carers about safeguarding issues and actions they can take through curriculum content, parent/carer events, staff training, participation in Anti-Bullying Week (Anti-Bullying Alliance) and Safer Internet Day (UK Safer Internet Centre). In line with KCSI guidance we adopt safer internet use practices by having robust online filtering and monitoring practices to ensure children are kept safe online.

Our Designated Safeguarding Lead (DSL) is Deputy Headteacher, Saima Shehzad. Any safeguarding concerns should be forwarded to her or the Chair of Governors, Mohammed Ummar Azam, who is also the Lead Governor for Safeguarding. They can be contacted any time via their contact details on our contact us page.

The EGA Safeguarding contacts are:

DSL (Designated Safeguarding Lead)


Safeguarding Governor


For full information and further details, please refer to our Safeguarding Policy on our policies page.

You can also find our E-Safety Policy, Behaviour Policy (Including Anti-Bullying), Safer Recruitment Policy and Recruitment of Ex-Offenders Policy on our policies page.

Concerned about a child?

Please find below some useful contacts if you are worried about a child or would like some advice:

Staffordshire Safeguarding Children Board (SSCB)

Tel: 0808 800 500
Website: NSPCC | The UK children’s charity

Tel: 0800 1111
Website: Childline

CAMHS Access Team
The CAMHS Access Team offers support to young people living in Stoke-on-Trent, North Staffs and Leek. To make a referral to CAMHS or Stay Well, all referrals must go directly to the CAMHS referral Hub.
Tel: 0300 123 0907 (Option 1)

Stay Well
Parents can refer directly into Stay Well for mild-moderate support for 5-18 year olds (or 25 if they have a learning difficulty)
Tel: 01782 418518
Website: Stay Well CYP services are for children & young people in Stoke-on-Trent

Our Health 5-19
The service is for young people aged between 5 and 19 years, their families, carers, schools, alternative education providers and other professional agencies. The team is Led by Specialist Community Public Health Nurses (School Nurses), who are supported by qualified Staff Nurses, Public Health Advisors and Support Workers, and we work in partnership to keep the children of Stoke on Trent healthy, happy and safe.
Tel: 0300 124 0362 (Monday – Friday, 9am – 5pm, excluding bank holidays)
Website: Health Visiting and School Nursing :: Midlands Partnership Foundation Trust

Young minds
Offers free, confidential online and telephone support, including information and advice, to any adult worried about the emotional problems, behaviour or mental health of a child or young person up to the age of 25.
Tel: 0200 0051 445 (Parent support line – 9:30am-4:00pm, Monday-Friday)
Website: Parents Helpline | Mental Health Help for Your Child

Family Lives (previously Parentline Plus)
Gives support and advice for parents on any aspect of parenting and family life, including bullying.
Tel: 0808 800 2222 (9am-9pm Monday to Friday, 10am-3pm Weekends)
Website: Parentline family support and bullying helpline | Family Lives

The Kidscape Parent Advice Line is about bullying.
Tel: 020 7823 5430 (9:30am-2:30pm Mon-Wed)
Website: Kidscape | Help With Bullying

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